Distance contract 

The seller of goods offered in this Online Store - Profkor LLC, on the one hand, hereinafter referred to as the Seller and the person placing the order, hereinafter referred to as the Buyer, on the other hand concludes the following Agreement:

The Seller undertakes to sell and deliver the goods to the Buyer as ordered by the Buyer. The Buyer orders the goods through this website, specifying the type and quantity of goods to be ordered. 

Payment procedure

Buyer has the opportunity to pay for the product:

  • Online Banking - after placing an order and pressing the BUY button Buyer is redirected to a page where you can choose to pay with Swedbank, Citadele banks,  SEB banks, Luminor banks internet banking or  with VISA, MasterCard, Maestro cards
  • or by paying for an order prepared by the Seller and emailed to the Buyer an appropriate advance invoice drawn up automatically, electronically and is valid without signature. The Buyer pays this bill himself from his bank account.

The Buyer has the opportunity to make a payment for the item with postpay, concluding with the Seller long-term cooperation agreement.

Delivery

Delivery is made by Profkor SIA couriers and it is FREE in Riga (0 EUR) and ALL LATVIA for purchases over 50 EUR (0 EUR).   We deliver only after full payment of the order, except for long-term cooperation agreements.   Delivery within Riga borders is performed every working day, but for regions of Latvia - on a previously agreed working day and route.

Right of withdrawal

The Buyer shall have the right to withdraw from the Product within 14 calendar days of receipt of the Product by sending a letter of withdrawal to the Seller. The Seller shall send the cancellation letter form to the Buyer by e-mail upon the Buyer's request.

The Buyer is obliged to return the item to the Seller within 7 days of sending the letter of refusal. All costs incurred in returning the item to the Seller shall be borne by the Buyer.

The Buyer may not exercise the right of withdrawal if:

  • ordered goods cannot by nature be returned, perishable, or quickly consumed;
  • the ordered goods are made directly to the Buyer on individual order;
  • the Buyer has opened the package.

Article 12 (6) of the Consumer Rights Protection Law of the Republic of Latvia stipulates that "the consumer shall be responsible for maintaining the quality and safety of the product during the term of the right of withdrawal". The Seller reserves the right to refuse the Buyer a right of withdrawal or to pay a refund in the event of damage to the Product, neglect of the Product during its use or failure to follow instructions, or loss of the original packaging or material damage to the Product.

Privacy Policy and Data Processing

By entering the necessary information when placing an order, the Buyer confirms that he has read and agrees that, in accordance with the requirements of the Latvian and EU legislation, the information provided by him is used to accept the Buyer's order and deliver the goods. By entering the information, the Buyer agrees to receive notices related to the processing of the order to the specified e-mail that the terms of this distance contract are clear and understandable to him. 

Seller collects certain personal information:

  • Name and surname
  • Phone
  • Delivery address
  • City
  • Postcode
  • E-mail address

Payment card information is not collected or processed.

The information collected is also used to provide Personalized Content and / or Advertising to Online Store Customers.

When you contact the Seller, your communications are maintained to assist the Buyer in resolving any potential issues that the Buyer may encounter. Seller may use Buyer's email address to inform about upcoming changes or improvements. When displaying personalized ads to Buyers, identifiers from cookies or similar technologies are not associated with any of the following sensitive categories: race, religion or health. By using the write-down rights in the email you receive, Buyer may edit their wishes for personalized ads sent by Seller. The Buyer may block all cookies in his browser, including cookies associated with the Seller.

The Seller processes personal information on Mozello LLC servers located in Latvia. Mozello LLC ensure the encryption, storage, including physical security measures of personal information. Personal Information may be accessed by Seller's employees, who are the contractors who need to know to process the Buyer's order, and Mozello LLC's employees, who provide the encryption, storage and security of personal information. All contractor employees are bound by strict confidentiality requirements set out in the employment contract or an annex to the contract and may be subject to disciplinary action or dismissal for failure to comply with them.

The Seller regularly reviews its compliance with this Privacy Policy. Upon receipt of a formal written complaint, we will contact the complainant to determine what action to take. If we are unable to resolve the complaint regarding the transfer of personal information directly with the individual, the Seller shall cooperate with the appropriate authorities, including local data protection authorities.

Seller does not limit Buyer's rights under this Privacy Policy without Buyer's express consent. 

Any changes to this Privacy Policy will be posted on this page and in this section.

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Official Partner Profkor LLC, 43603036202, 7 Peldu street, Ogre, LV-5001, Latvia   Phone: +371 20279922, 24661212, E-mail: [email protected]
Distance contract
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